Can I get tickets to Download Festival 2017?
Yes, 3 day tickets, 1 day tickets and RIP 1 day tickets are already available on our website, Ticketmaster, any retail that works with Ticketmaster and also by telephone.
Can I purchase physical tickets?
Yes, at any retail that works with Ticketmaster. In that case the ticket will be handle exchanged for a wristband by a wristband at the festival site.
Which are the advantages of the RIP ticket?
FRONT STAGE AREA access (Stages 1 and 2), VIP area access, exclusive bar and restaurant service, access to the site by lane exclusive entrance, welcome Pack, VIP Parking…
What is the limit to upgrade my general ticket to RIP?
You can do it online or at the box offices on the day of the show.
How to exchange 1 day or 3 days ticket for a wristband
Bring your tickets to the entrance of the festival site and a bracelet will be handled. The wristband are personal and non- transferable and must be kept during the three days. The wristband allows you to go in and out of the festival. You can`t remove the wristband, during the three days, as it will not be replaced or changed. In case you lose or damage it you will loose the access to the festival.
Wristbands are resitant enough to be kept without damage for months.
If you have a 1 day ticket, you won’t be allowed to enter again into the venue once you have left it.
Where can I collect my Zippo lighter?
At the Zippo stand inside the festival. You will need to bring your ID, Passport or a signed authorization by the person who purchased it.
Are minors allowed?
Yes, minors under 16 must be accompanied by and adult who must be in charge of the minor during the festival. Both should have their ID or passport.
Do minors have to pay for the ticket?
Minors aged between 1 and 10 can get in for free. We recommend ear protection (plugs).
Is there any camping or acommodation?
No, there is not camping at the festival.
There will be a reduced movility area and toilets. You can only be accompanied by one person and they must have purchased the regulatory ticket. PRM should have a medical certificate.
Can pregnant women access to Movility Reduced?
Yes, pregnant women from 6 months on can access the special area with a medical certificate. They can be accompanied by one person. Both must purchase movility reduced tickets.
Food and drinks
It is not allowed to access the festival site with any kind of food or drink except 1,5L water bottles with no tap.
Download Festival will have a big variety of food trucks for vegan, vegetarian, celiac, etc
Will bars serve gluten free beer?
Yes, the bar will have regular beer and gluten free.
Objects NOT allowed at the festival
Knifes, weapons, sharp objects or any kind of weapons
Bicycles, skates, skateboards
Glass, pouches, canteens
Fireworks, flasks, firecrackers
Laser Pointers, Lanterns
Audio video recorder devices, photo cameras
Bullet belts, large tacks wristbands, large chains, padlocks
Bus Atocha Alsa- From 2 to 5 a,m.from Embajadores. Purchase tickets at Information Point beside Zippo stand.
N12- EMT bus that stops at Camino de Perales and can pay the ticket directly or with travel pass or metro-bus ticket.
Fanzone- It`s the offical transport. You can purchase tickets in this link http://downloadfestival.es/es/info/transporte-oficial-0,. Buses arrive at Mercamadrid parking and from the festival there is a special shuttle to arrvie at that parking,
There will be lockers to keep bags, jackets, helmets, etc. Suitcases will not be allowed. Lockers have to be emptied at the end of each day of the festival. Any object inside the lockers after the venue is closed will be confiscated.
Lost and found
All lost objets during the festival will be at lockers area. Once the festival is finished, all these objects will be moved to the local police. If you find any object, please deposit it at the lockers area so its owner can recover it.
RIP parking will be located at Mercamadrid. Only RIP tickets holders can access there. There will be a bus shuttle to go back and forth from the parking to the festival.